NEC4: Preparing and Managing a Framework Contract

• 2.1 Introduction
• 2.2 Contract Data checklist
• 2.3 Additional conditions of contract

• 3.1 The status of the Framework Information
• 3.2 Drafting Framework Information
• 3.3 Framework Information checklist

• 5.1 Introduction
• 5.2 Core clauses

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• We show "live" stock levels for all publications
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• Unless specifically requested, our delivery partners will not attempt a weekend delivery

We offer all customers a "No Quibble" 28 day returns policy.

If you need to return a title for any reason ...

• Contact our customer services team first to explain what you are returning and the reason
• Request a Returns Authorisation Number
• We will email you this and a link to arrange your return quickly & easily via Royal Mail
• Take your return to your nearest Post Office and they will do the rest

Please refer to our Returns page for full details & charges.